Tilly Design Review

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Tilly Design Review

Tilly makes it easy to access professional online landscape design, through an all-digital platform. The process is simple, flexible, and much less expensive than working with a traditional landscape designer. It also allows for a contactless, COVID-safe experience. Tilly provides a professionally designed landscape plan, complete with a materials list and installation instructions. The company does not provide landscape installation or maintenance, which keeps costs down—but it also means you’ll have to do more legwork on your project. Once you get your plan, you can either execute it on your own (DIY), or hire contractors to complete the work.
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How it Works

First, you create a profile, providing information about your space and how you intend to use it. Next, you can upload photos, videos and measurements of the project site. Then, you’ll be partnered with a Tilly designer, who will schedule a video call. During the call, you can host a virtual tour of your space, allowing the designer to “see” your property without physically walking it. Your designer will create a landscape design plan and send it to you for review. If needed, you can request revisions. Finally, you’ll receive a finished plan that you can give to a contractor, or use as a guide to do the work yourself.

Packages / Pricing

The Front ($375)

With this package, you’ll get a custom landscape design for your home’s front yard. It includes a 30-minute video or phone chat with a designer, a full-color scaled plan of the project area, a black-and-white scaled installers’ plan, a list of plants and materials, a materials palette with images of each item, detailed installation and care instructions, and one round of revisions. If you choose, you can upgrade this package with 3D images ($250), a side yard plan ($150) and a lighting plan ($100).

The Back ($525)

This package gives you a custom landscape design for your back yard. It includes a 30-minute video or phone chat with a designer, a full-color scaled plan of the project area, a list of plants and materials, a materials palette with images of each item, detailed installation and care instructions, and one round of revisions. You can add 3D images ($285), a side yard plan ($150) and a lighting plan ($100), if you choose.

The Full ($775)

With this package, you get a custom landscape design for your entire property, including the front yard, back yard and side yard(s). It includes a 30-minute video or phone chat with a designer, a full-color scaled plan of the project area, a black-and-white scaled installers’ plan, a list of plants and materials, a materials palette with images of each item, detailed installation and care instructions, and one round of revisions. You can upgrade this package with 3D images ($350) and a lighting plan ($150), if you like.

What to Keep In Mind

Tilly recommends its services for properties that are one acre or less. If your hard is larger than one acre, Tilly’s services are not recommended. One round of revision is included with each package. A second round of revisions may be made, if needed, for an additional fee. While Tilly is very affordable, it’s important to remember that the company does not provide installation or materials. The cost of implementing a landscape plan is not included, and should be considered.

How long does it take?

Before Tilly’s design process can begin, you must purchase a package, create a login, and provide photos, measurements and project details. This can be done at your own pace. Once the project details are complete, your Landscape Designer will arrange a video call. Following the video call, the designer will begin preparing your custom design. Design packages are delivered (online) within 2-3 weeks.

What Makes Tilly Different?

Tilly is affordable, customizable, national and all-digital. It’s a great choice if you have a small project and don’t want the expense of a full-service landscaping company. Since you’ll be doing your own measurements, uploading data, and managing the installation yourself, design costs are much less expensive than they would be with a traditional landscaper. This allows the average homeowner to be able to afford professional landscaping services. Your designers will also consider your budget when creating plans. Designs are fully customizable and personalized to your needs. Since Tilly is national vs. local, customers all over the U.S. can use the service. Another key differentiator is the all-digital platform, which is contactless and environmentally friendly.

Special Features

Style Quiz

Tilly’s Style Quiz is a fun, easy way to determine your “Garden Style.” Simply click through the screens, choosing your favorite images of home exteriors, living rooms, kitchens, and of course, gardens, to determine which landscaping style you find most appealing.

Tilly Pro

Tilly’s website includes a “Pros” page that promotes “Tilly for Pros” and bills itself as “Your Outsourced Design Solution.” At the time of this Tilly review writing, the Pro page offered the same packages and pricing as described above, but catered to a professional audience.

Blog

Tilly’s blog includes articles on popular landscape design topics, like fire pit designs, pool designs, and landscaping trends and tips.

In Business Since

Tilly Design was launched in February of 2019.

Tilly’s Reviews and Reputation

As a fairly new company in a fairly new industry (online landscape design), Tilly Design is not currently listed on TrustPilot or the Better Business Bureau website, and it does not appear to have Google reviews at the time of this writing. Tilly Design has received dozens recommendations on their Facebook page with an average rating of 4.3 out of 5. Here are a handful of actual Tilly Design reviews we found online:
"Wow! We are literally BLOWN AWAY! You transformed it from a house to a home and I cannot wait to see this plan come to life."
"Tilly was so easy to use and I was able to file the plan to satisfy my village’s requirements. I could not be happier with the end result."
"Tilly heard all of our ideas and put together the most amazing plan. We have already excavated our front yard and are on our way to having the prettiest house on the street."

Featured In

Tilly has been featured in Denver’s 5820 Magazine, Hudson Valley’s HV Mag, and The New York Times.

Conclusion

While still a relatively new company, Tilly appears to be an affordable, easy-to-use online landscaping company that provides personal service and exceptional value to its customers.
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